Drift Online Casino respects legal obligations and considers responsible gambling to be one of the key policies in customer service. We believe we are responsible for making sure our customers enjoy the games on our website, and are fully aware of the potential social and financial loss associated with gambling.


Maintaining control

Gambling should be seen as an exciting pastime, and not as a tool for generating income. While most people consider gambling as a form of entertainment and only spend a limited amount of money playing online games, others find it more difficult to set a threshold and stop once their money expires. To maintain control, we feel the need to remind you to consider the following points:

Only play online casino for entertainment purposes and only use a moderate amount of money; do not gamble as a way of earning money;

You should not try to win any losses back. Ignoring the possible risk of further losses in one session could cause undue stress and anxiety. Remember you always have the opportunity to play another time without the risk of losing money you cannot afford to spend;

Play only when you are not experiencing financial difficulties;

Keep track of time and the amount of money you spend; and

Before you start playing, we recommend that you use a restriction tool for the deposits, losses, and bets, and to help you to control the amount you spend per session.

If you think you need to talk to someone about any problems that may arise during the course of your gambling experience, please contact one of the organisations listed below.


Do you have problems?

Some gamblers have genuine concerns about the potential problems gambling can have on your life, or the lives of your family members. Before you start gambling, we recommend that you read through the following questions to determine whether online casino could have a negative impact on your life.

Do you get distracted from work or studying by gambling?

Do you gamble just to pass time or overcome boredom?

Do you gamble alone for long periods?

Has anybody ever criticised your passion for gambling?

Have you lost interest in family, friends, or hobbies due to gambling?

Have you ever lied to cover up the amount of money or the amount of time you have spent on gambling?

Have you ever lied, stolen, or borrowed money to place bets?

Do you gamble until you lose all your money?

Have you ever wanted to win back the lost money immediately after a loss?

Have you ever had the feeling of helplessness and despair when running out of money while gambling?

Can any arguments, frustration, or disappointments make you want to gamble?

Does gambling lead you to experience depression and thoughts of suicide?

The more questions you answered “yes” to from the list above, the more likely you are to encounter difficulties with gambling. To speak with someone who can provide you with advice and support, please contact one of the organisations listed below.


Limits

To help our players keep track, monitor and have a good overview of their playing we offer a helpful tool – limits.


Limit your deposits

This tool will help you to limit the amount you can deposit during a certain period of time into your account. The limit can be set on a daily, weekly or monthly basis and is applied from 00:00 to 23:59 UTC of the specified period. When the specified amount of deposit is reached you will not be able to deposit more funds until the required time has been reset.

The limit can always be modified. When decreasing the limit it will take place immediately, but increasing or removing the limit it will enter after a 24 hours period.

By applying a deposit limit you will make sure that you don't spend more than you intentionally thought or can afford on gambling.


Limit your losses

This tool will limit the amount of money you are able to lose during a certain period of time. The limit can be set on a daily, weekly or monthly basis and is applied from 00:00 to 23:59 UTC of the specified period. When the specified amount of losses is reached you will not be able to place bets until the required time has been reset.

The limit can always be modified. When decreasing the limit it will take place immediately, but increasing or removing the limit it will enter after a 24 hours period.

By applying the loss limit you will have an overview of the money you spend on gambling and not spend more than you expected or can afford to.


Limit your bets

This tool will limit the total amount that you can bet, or wager, during a certain period of time. The limit can be set on a daily, weekly or monthly basis and is applied from 00:00 to 23:59 UTC of the specified period. When the specified amount has been wagered you will not be able to continue the game and place bets until the required time has been reset.

The limit can always be modified. When decreasing the limit it will take place immediately, but increasing or removing the limit it will enter after a 24 hours period.

By applying the bet limit you will be able to secure your winnings and have time to make a withdrawal.


Limit your sessions

This tool will give you an option to choose for how long you want to be logged in for on your account. The limit is set within 24 hours, you can set the time interval from 1 to 23 hours. When the specified time is reached you will automatically be logged out and you will not be able to login to your account until the next day.

The limit can always be modified. When decreasing the limit it will take place immediately, but increasing or removing the limit it will enter after a 24 hours period.

By applying this limit you will be aware of the time you spent on gambling and not spend more time than you intentionally thought.


Reality check

This tool will appear as a pop up message and it will help you monitor your gaming activity and control the length of your gambling session. The message will inform you about your session period, how much you spent and how much you won during this period. This pop up message is only for your information and you will not be logged out.

There is no option to cancel this function but you can set the period on for how often the reality check will be displayed on the screen by selecting a time range from 10 minutes up to 60 minutes. For example if you select 30 minutes, the reality check will pop up every 30 minutes.


Blocking

You an opportunity to take a break or self exclud yourself from gambling if you feel that gambling is becoming a problem.

You can take a break for a definite or indefinite period of time; however, if you do not feel you can stop playing online casino of your own volition, you have the option to suspend your account by entering a date of your choice.

If it is a definite period of time for the closure the account will automatically be reopened after the chosen period. If you feel that the chosen period of time is not suited for you anymore, closed for indefinite or if you want closed your account without any option to reopen please contact our Customer Support team and we will assist you with future information.

This can be done by yourself from the website or you can contact your Customer Support team that will help you.

If you consider self-exclusion, please contact all the gambling providers with whom you have active accounts, and ask them to block you. Also, we recommend that you consider installing software that will allow you to block access to gambling sites over the Internet. Details can be found at the bottom of this page.


Organisations that provide support

GamCare - a leading organisation that provides counselling, advice and practical help. They specialise in addressing the social impact of gambling in the UK. You can contact them through their website at www.gamcare.org.uk or call the Confidential Helpline on 0845 6000 133.

Gamblers Anonymous – a fellowship of men and women who have come together to solve the problems related to gambling, and to help other compulsive gamblers do the same. They have regional offices around the world. The information about the services Gamblers Anonymous offers is presented online at www.gamblersanonymous.org.uk.

Gambling Therapy provides support and counselling for people affected by gambling. Members of the Gambling Therapy work both in the UK and abroad. You will find more information about the organisation on their website at www.gamblingtherapy.org.


Protection of minors

In accordance with the laws of our jurisdiction, persons under the age of 18 are not permitted to open an account and gamble in Drift Casino. Failure to uphold the law, or by providing false information, violates the Terms and Conditions of the Drift Casino. We have a social and moral responsibility to prevent people under the age of 18 from gambling and are obliged to check the age of all customers who use payment mechanisms that are available to persons under 18 years of age. We also perform random checks of clients in efforts to confirm a person’s age should you use alternative funding methods.

Please note that if a person under the age of 18 years is found to be using the Website:

1. the deposits made by the minor shall be returned, subtracting any successful withdrawals which have already been made by the minor

2. the winnings of such persons will be confiscated, and

3. the account will be blocked.

Filters allow parents to regulate Internet access based on chosen criteria. Parents with children under the age of 18 are advised to activate filters that prevent minors accessing gambling websites. If you share your computer with friends or family who are not legally entitled to register for betting on our Website, or if anyone asks you to block access to gambling sites, please consider the following options for filtering and parental control.

Net Nanny™ www.netnanny.com

CyberPatrol www.cyberpatrol.com